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Latest News

Customer Satisfaction Survey Results

surveyThe results of our annual customer satisfaction survey are now available to view. Your responses are vital in helping us identify ways of improving our service. In the year ahead, we will be looking at how we can minimise the use of pension jargon within our literature and linking our survey results to customer focused staff training.

Thank you to all who took the time to respond. Commitment to Customers

 

Pension Increase Announcement

Thursday, 19 January 2012 10:15

information signThe Chief Secretary to the Treasury has announced that Public Sector pensions will increase by 5.2% with effect from 9th April 2012.   Further details, can be found in our annual pensioner's newsletter.

 

Consultation on Employee Contribution Rate Increases – Draft Amendment Regulations

Thursday, 22 December 2011 15:02

consultationsThe consultation on increasing employee contribution rates in 2012-13 ended on 17th November 2011.  Responses from that consultation have been reviewed and considered and we are now consulting on draft regulations which outline the proposed contribution rates for 2012/13.

Read more: Consultation on Employee Contribution Rate Increases – Draft Amendment Regulations

 

Membership during Industrial Action

Friday, 25 November 2011 13:48

Advice regarding NHS and STSS membership during periods of Industrial Action has now been added to this site.

 

Suspension of Cash Equivalent Transfer Value Calculations

Friday, 04 November 2011 12:39

Important InformationOn 26th October 2011, HM Treasury issued revised guidance for the calculation of CETV's payable from public sector schemes. The guidance is currently being considered by the Scheme Actuary.  As a result, the factors used to calculate transfer values and membership credits for schemes that do not participate in the Public Service Transfer Club, have been temporarily suspended. 

Read more: Suspension of Cash Equivalent Transfer Value Calculations

 

Annual Report and Accounts Published

Tuesday, 18 October 2011 14:52

annual accountsAfter being laid before the Scottish Parliament, SPPA has now published its Annual Report and Accounts for the year 2010-2011. This reporting period has delivered both success and challenge in equal measure. The Agency has continued to implement its multi-year programme of business change which aims to enhance the efficiency, quality and effectiveness of its core pensions administration service.

 

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