Monday, 19 November 2012 15:13
We understand that a small number of customers may have received recorded phone messages from an organisation presenting itself as "The Pensions Helpline" or "your pension provider".
From what we have been told, the recordings suggest that people born after 1952 are due a bonus or that you may be at risk of losing part of your pension. Recipients are prompted to press a number between 1 and 9 to continue the call.
Tuesday, 03 July 2012 11:17
A review of all existing National Recruitment and Retention Premia (NRRP) concluded that NRRP will cease from 31st March 2011 or be converted to a local RRP where appropriate. Transitional arrangements were agreed so that NRRP currently in payment are protected for a transitional period of two years as follows:
- Year one: 100% of payment at current value.
- Year two: 50% of the payment at current value.
Long term NRRP payments counted as pensionable income therefore, members losing this payment will suffer a drop in the amount of income that is pensionable when payments cease permanently on 31st March 2013.
Members who are affected can apply to have their level of pay protected for pension purposes. If you have suffered a drop in pensionable pay due to the withdrawal of NRRP, you have until 31st March 2013 to submit an application. Application form VPP is available for this purpose and should be submitted to SPPA via your employer.
Friday, 15 June 2012 07:19
Earlier consultations confirmed the Scottish Government's intention to introduce increases in average employee contribution rates to the NHS, Teachers, Police and Firefighters' pension schemes in Scotland, via new, tiered member contribution rates with effect from 1st April 2012.
The first consultation issued in October 2011 provided an explanation of the policy background to the new contribution rates and the subsequent consultation issued in December 2011 on draft regulations provided detail on the rates effective from 1st April 2012. The consultations also alerted employers to the need to prepare systems and processes so that the new rates are fully operational from that date.
Thursday, 14 June 2012 13:36
If you wish any benefits payable on your death to be paid to your spouse, registered civil partner or nominated non legal partner you do not need to take any action as they are automatically covered by the scheme’s survivor benefits.
If however, you would like to nominate a specific person or persons to receive any benefits payable on your death, you must complete a nomination form. Once you make the nomination, you should notify SPPA of any changes to ensure that they reflect your wishes. You should also ensure that those you have nominated are aware of the terms of the nomination.
Monday, 05 March 2012 10:25
SPPA has now launched online services for members of the National Health Service and Scottish Teachers' Superannuation schemes. The service allows users to view and print Pension Benefit Statements, calculate pension estimates and contact us directly with queries or to notify us of changes to your details. Further Information
The results of our annual customer satisfaction survey are now available to view. Your responses are vital in helping us identify ways of improving our service. In the year ahead, we will be looking at how we can minimise the use of pension jargon within our literature and linking our survey results to customer focused staff training.
Thank you to all who took the time to respond. Commitment to Customers
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