My tax code has changed
We are instructed by HMRC to apply the relevant tax codes. We are unable to provide advice or explanations as to how our Pensioners’ tax codes are calculated.
If your tax code has changed and you require further information or have any questions about your tax affairs, please contact:
Telephone: 0845 3000 627
Tax Reference (also known as PAYE reference)
You should have your National Insurance number to hand when you make your call.
It is normal practice that when your pension commences, it will be taxed at an emergency rate until HMRC are in a position to provide us with the correct tax code applicable. Any queries regarding this should be directed to HMRC Telephone 0300 200 3300.